ARTPRESSO DESIGN

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SHIPPING POLICY

Thank you for visiting and shopping at artpressodesign.com! Artpresso Design ships all of our orders via USPS, UPS, and DHL. You will receive an email update with your tracking number once your order has shipped.

WHAT ARE MY SHIPPING OPTIONS?

Our shipping options at checkout are live rates from the different carriers below.  Shipping cost vary depending on your location and the products you are purchasing.

CountryMethodCarrier Additional Information
United StatesStandard Ground Shipping

UPS

USPS

ground shipping Orders received by 12pm EST are shipped out within 1-3 days.  Customization product orders may take a few extra days longer.

 2 Day Express ShippingUPS2 DAY SHIPPING ORDERS ARE SHIPPED OUT WITHIN 1-3 DAYS. Customization product orders may take a few extra days longer.
 Next Day Express Shipping 

UPS

USPS

NEXT DAY EXPRESS ORDERS ARE SHIPPED OUT WITHIN 1-3 DAYS. Customization product orders may take a few extra days longer.
CanadaExpress Worldwide (2-3 Business Day Delivery)

DHL

UPS

EXPRESS WORLDWIDE ORDERS ARE SHIPPED OUT WITHIN 1-3 DAYS. CUSTOMIZATION PRODUCT ORDERS MAY TAKE A FEW EXTRA DAYS LONGER.
 
Does not include any duties & taxes (responsibility of the receiver).
 
Note: we do not offer free shipping on international returns. Any return shipping costs are the responsibility of the buyer. 
International
(all other countries)
Express Worldwide (2-5 Business Day Delivery)DHL
EXPRESS WORLDWIDE ORDERS ARE SHIPPED OUT WITHIN 1-3 DAYS. CUSTOMIZATION PRODUCT ORDERS MAY TAKE A FEW EXTRA DAYS LONGER.
 
Does not include any duties & taxes (responsibility of the receiver).
 
Note: we do not offer free shipping on international returns. Any return shipping costs are the responsibility of the buyer. 

 

Processing and Delivery Times

All orders are processed within 1-3 business days. Customization product orders may take a few extra days longer. Standard shipping typically takes between 2-8 business days for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order.  Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

Artpresso Design is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at [email protected].

PO BOXES OR APO/FPO ADDRESSES.

We do not ship to APO/FPO addresses

RETURN POLICY

To initiate a product return, email us at [email protected] with your product return request.  Include your order number and reason for the return.

Return shipping costs may be deducted from the original purchase price or free of charge based on the reason for product return.  All product returns will be resent back to the original shipping address.

Once processed, refunds can take up to 7 to 10 business days for your bank to show in your account.

We reserve the right to a 20% restocking fee depending on the item returned. Please visit our return policy for more information

30 Day Return Policy

We want you to be happy with your purchase. You may return an item within 30 days of receipt if it is in original, unused condition and with original packaging. Refunds for all transactions will be issued to the original form of payment.

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